2.4GHz APs Channels (highlight your 2.4GHz network for this screenshot).If you PM them to me, please include a link to this thread so as I can find it easily. png file and in the “Photos” upload section in the forum, please ensure the size is set to “Large”. Each one will probably be around 250K in size for a. Then get screenshots of Acrylic's other displays as outlined over the next few pages and then insert them all via the “Photos” icon on the toolbar of your reply, or PM to me on the TalkTalk Community forum.
All screenshots can be taken with the Windows “Snipping Tool” if required (Windows 7 onwards), or another utility of your choice. Let the trace run for about 5 mins during the time period when you have the problem. This will allow me to see your network much more clearly in other panes. If the problem is on the 5GHz band, then select that SSID. Please can you click on your router's network name (SSID) in the “SSID” list in the upper pane. Do not use a camera to take a picture of Acrylic, that will not give the quality required to read the text information within this analyser display. Please start by maximising the Acrylic window, otherwise screenshots you take of the display will often be too small to read & some information may be obscured requiring scrollbars to see everything. This is done by clicking on the menu icon near the top right & click to turn on “advanced mode”. Once installed you must first put Acrylic into “Advanced mode”. Please can you use the free "Acrylic Wi-Fi Home" analyser for Windows, it can be downloaded from the vendor's website:.
I have had to cut & paste parts of this from my guide (I can't attach it due to a bug in the forum software), so hopefully it makes sense.
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